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Recognized as one of the “100 Best Companies to Work For in Oregon,” as well as a member of the “Inc. 5000 Fastest Growing Companies in the U.S."

Virtual Supply, Inc., a fast-growing, dynamic, well-established Oregon-based distributor and internet fulfillment provider of consumer and professional products, is always looking to expand our team. Virtual Supply attracts quality people because of its culture, industry reputation, and community involvement.

Client Support Specialist

The Client Support Specialist is responsible for delivering outstanding client experiences by addressing inquiries, resolving issues, outbound sales and providing detailed product and service information. This position focuses on proactively reaching out to clients to promote additional offerings, fostering long-term relationships, and maintaining high levels of client satisfaction. This role focuses on effectively managing client relationships, monitoring key performance indicators (KPIs), and contributing to the enhancement of support services. The Client Support Specialist will collaborate with internal teams to assist in process and customer service improvement, and support inside sales efforts.

Account Program Manager (APM)

The Account Program Manager role is instrumental in earning and implementing new business, managing the product and item set-ups, and providing “Premier” Customer Support. The APM is sole owner of the successful management of on-boarding new e-commerce customers and retail store customers and managing the day-to-day support for existing customers.

D2C Account Manager

The D2C Account Manager is responsible for managing relationships with customers who purchase products directly from a company through online channels, primarily by building strong connections, understanding their needs, driving sales growth, and ensuring customer satisfaction within the D2C sales ecosystem including the day-to-day support for D2C accounts.